Refund policy

At this time, all sales are final, and we do not accept returns or offer refunds. This policy helps us maintain the quality and sanitary standards of our products. 

If there are problems with your order please contact us. 

Many of our items are handmade and/or made specifically for each customer. Once an order is placed, we begin preparing and creating your items by hand. By placing an order, you acknowledge and agree to these terms and understand that your purchase is final.

Shipping & Delivery

Once your order has been shipped, we are not responsible for packages that are lost, stolen, delayed, or damaged during transit by USPS, FedEx, or UPS. Please contact the appropriate shipping carrier directly regarding delivery issues.

If you have any questions or need additional information, please contact us at kittyblackberry@gmail.com.

Thank you for supporting our small business! 💕 We are so happy you are here :-)